Key Responsibilities:

• Shape and uphold organizational culture, aligned with the vision, mission, and core values of the company.
• Ensure fostering a high performance and inclusive work environment.
• Develop HR strategies that support the organization's objectives.
• Collaborate with senior management to align HR goals with the company's overall vision and prepare HR budgets on a periodic basis.
• Lead HR team, ensure recruitment, training, performance evaluations, attendance, leaves, payroll, commission, final settlements and insurance are efficiently conducted.
• Maintain open and updated communication with the senior management, present HR metrics and reports/dashboards.
• Liaison with all relevant departments and maintain updated communication regarding HR initiatives.
• Oversee the recruitment process, ensuring the organization attracts and retains top talent. Implement innovative recruitment strategies reducing time-to-fill positions and improving candidate quality.
• Implement employee engagement initiatives and talent recognition programs with aim to enhance employee retention and reduce turnover.
• Develop and implement training programs that ensure employee skill enhancement.
• Develop performance management processes, including setting KPIs, conducting regular performance reviews, and implementing improvement plans.
• Identify key positions critical for continued success and develop succession plans.
• Ensure all HR policies and practices comply with relevant employment laws and regulations.
• Liaison with the local/federal government authorities like EOBI, Social Security, Labor department etc. to expedite the work process.
  
• Qualifications:
  Masters degree in Human Resources, Business Administration, Management or a related field. Relevant international certification is a plus.
• Proven experience of at least 6 years, preferably in retail industry, in progressively responsible HR roles is required.
• Should demonstrate strategic thinking, excellent leadership skills, effective communication and the ability to align HR strategies with the company's overall goals.
• Proficiency in HRIS (Human Resources Information Systems) and other relevant HR technologies is crucial to the role.
• Should align with the company's core values and culture.
  
  Location: Head Office, Lahore
  
  Apply Now

Key Responsibilities:

• Conduct regular evaluations of customer service interactions through various channels.
• Evaluate the adherence to established procedures, policies, and quality standards during customer interactions.
• Continuously come up with plans to improve Quality.
• Evaluation of the calls, chat and emails on a daily basis.
• Sharing feedback via email with agents on a daily basis.
• Identify training needs and organize training to meet quality standards.
• Help agents improve their performance with specific instructions and constant support.
• Design Training Programs that relate & contribute towards strategic goals.
• Ensure day to day Quality operations are managed effectively & efficiently.
• Conduct audits as per defined guidelines and sampling for transaction monitoring.
• Create and publish regular reports with management and clients (daily, weekly, monthly).
• Identify gaps and conduct feedback and refresher sessions with agents to improve quality of calls.
• Provide employees with training and coaching to help them improve their calls, chat & email handling skills.
• Track the performance of employees to identify trends and make sure they meet performance goals.
• Review current standards and policies, drive process improvement initiatives.
• Keep records of quality reports, statistical reviews, and relevant documentation.
• Analyze the data gathered, plan accordingly to improve quality & customer experience.
• Performs other duties as necessary to support the objectives of LAMA assigned by the company management.
  
  Qualifications:
• Bachelor's degree from an accredited college or university with major coursework in Business Administration or a related field demonstrating the capacity for the required knowledge.
• Minimum 2 to 3 years of relevant experience in managing Customer Services and CS-Quality Assurance.
• Knowledge of best practices related to the field.
• Ability to keep up with software industry trends and innovation.
• Exceptional interpersonal and communication skills.

Location: Lahore

Apply Now

Responsibilities:

• Handle customer inquiries and concerns via phone, email, chat, or social media in a friendly and efficient manner.
• Provide product information, pricing, and assistance with orders, returns, and exchanges.
• Resolve customer complaints and issues promptly and professionally.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with other departments to ensure customer satisfaction.
• Stay up-to-date with product knowledge to provide accurate information to customers.
• Identify opportunities for process improvement to enhance the customer experience.

Qualifications:

• Preferably a Bachelor's degree from an accredited college or university.
• Minimum 1-2 years’ experience in a similar role, preferably with an international clientele.
• Prior strong experience in social media handling, preferably in a retail sector.
• Proficiency in using customer service software and computer systems.
• Excellent verbal and written communication skills.Strong problem-solving and decision-making abilities.
• Ability to multitask and work in a fast-paced environment.
• Positive attitude and a passion for delivering exceptional customer service.
• Flexibility to work weekends or evenings as needed.
  
  Location: Lahore
  
  Apply Now

Responsibilities:

• Create, run, and manage multiple paid campaigns across channels.
• Prepare and solicit Ads requirements from the studio team.
• Assist in maintaining and operating day to day campaign spend as per allocation.
• Assist in running campaigns for our clients on different platforms - Google search, Facebook, YouTube, Native Ads, TikTok, Snapchat.
• Assist in monitoring progress of campaigns using various reporting tools and tweak strategies & budgets based on current performance to maximize ROI.
• Create reports weekly and monthly.
• Assist in dashboards.
• Assist to identify new platforms, tools, and systems to improve performance.
• Performs other duties as necessary to support the objectives of LAMA assigned by the company management.

Qualifications:

• A Passion for Marketing. You stay up to date on the industry, platforms and changes as they roll out
• A BA/BS/Masters degree or equivalent practical experience
• At least 2+ years of related digital or Social Media Advertising experience including SEO
• A strong grasp of Web Analytics, Google analytics (performance) marketing
• Strong analytical ability and are an advanced Excel nerd
• Outstanding ability to think creatively, identify and resolve problems.
• Attention to detail and the ability to effectively multi-task in a deadline driven atmosphere.
• High levels of integrity, autonomy, and self-motivation.
• An energetic and willing attitude
• The ability to synthesize complex ideas into actionable recommendations for senior executives
• A hungry, infectious personality: we’re looking for someone determined and able to win.
• Deep Understanding of Adwords & Facebook is a plus.
• Experience with Web Tracking and Attribution is a plus.
• Offline Marketing experience is a plus.
  

Location: Lahore

Apply Now

Key Responsibilities:

• Review and finalization of monthly, quarterly, and annual financial statements for management and statutory reporting.
• Regulate compliance with applicable Accounting Standards, Corporate Laws & Income Tax / Sale Tax regulations.
• Assist the CFO in upgrading tax planning and budgeting processes of the organization.
• Use financial modelling techniques to anticipate and evaluate the impact of commercial decisions on the ever-changing business environment.
• Support key stakeholders in business process re-engineering ensuring implementation of cost optimization solutions.
• Forecast / Budget group’s cashflow requirements for effective cashflow management.
• Reconcile and manage the group’s Working Capital (Receivables, Payables & Inventory).
• Maintain the financial system by keeping it up to date for accurate / timely reporting of business transactions.
• Manage and develop team, ensuring optimal utilization of resources.
• Ensure adequacy of accounting record for financial / tax audits.

Qualifications:

• Qualified Chartered Accountant with 4-5 years of post-qualification work experience in a senior finance role of a renowned retail / textile setup.
• In-depth knowledge of ERP Environment, IFRS and Taxation laws.
• Proven experience in handling complex accounting transactions, preferably in the retail industry.
• Functional understanding of corporate & secretariat practices would be a plus.
• Strong analytical and problem-solving abilities, with attention to detail.
• Ability to work collaboratively in a team environment and meet deadlines.
• Adaptability and an initiative-taking approach to addressing financial challenges.

Location: Lahore

Apply Now

Responsibilities:

• Receive and review invoices for accuracy and completeness.
• Match invoices with purchase orders and receipts.
• Code and enter invoices into the accounting system.
• Maintain relationships with vendors and resolve any discrepancies in a timely manner.
• Respond to vendor inquiries and address payment-related issues.
• Ensure vendor payment terms are adhered to and take advantage of early payment discounts when applicable.
• Process employee expense reports and ensure compliance with company policies.
• Verify supporting documentation for expense claims.
• Prepare and process weekly/monthly payment runs.
• Review and reconcile payment batches before processing.
• Coordinate with the finance team to ensure sufficient funds are available for payments.
• Maintain accurate and up-to-date accounts payable records.
• Prepare reports on accounts payable activities as required.
• Assist in month-end and year-end closing processes.
• Ensure compliance with internal policies and external regulations.
• Stay informed about changes in accounting and tax regulations related to accounts payable.

Qualifications:

• Bachelor's degree in Accounting, Finance, or a related field.
• 0-1 years of experience in a similar role.
• Proficiency in MS Excel and Quickooks is mandatory.
• Excellent communication and interpersonal skills for customer interactions.
• Detail-oriented with strong organizational and problem-solving skills.
• Ability to work independently and meet deadlines.
• High integrity and a commitment to maintaining confidentiality.
  
  Location: Lahore
  
  Apply Now

Responsibilities:

• Design, configure, and maintain the company's local area network (LAN), wide area network (WAN), and internet systems or a segment of a network system.
• Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
• Implement and manage cloud storage solutions, ensuring efficient data storage, backup, and recovery processes.
• Develop and implement security measures to protect data, software, and hardware. This includes managing implementing IT policies, firewall configurations, VPNs, and end user access.
• Analyze and isolate issues. Monitor networks to ensure security and availability to specific users.
• Evaluate and modify system's performance, identifying user needs, and recommending appropriate systems and IT infrastructure.
• Collaborate with IT team members and other departments to facilitate the understanding of and training on new technologies and systems.
• Stay updated with the latest technologies and security trends to ensure the company's IT infrastructure is at the forefront of technological advancements.
  

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Proven experience as a Network Administrator, System Administrator, or similar role.
• Strong knowledge of networking infrastructure, cloud services (such as AWS, Google Cloud, or Azure), and security protocols.
• Experience with firewalls, VPNs, and endpoint security.
• Knowledge of system vulnerability management and network security best practices.
• Excellent problem solving skills and the ability to work under pressure.
• Strong communication and documentation skills.
  
  Location: Lahore
  
  Apply Now

Responsibilities:

• Develop and execute a comprehensive category strategy that aligns with overall business goals and market trends.
• Analyze sales data, customer feedback, and market trends to identify opportunities for product assortment improvement and expansion.
• Monitor and manage the product lifecycle, including new product launches, seasonal assortment changes, and end-of-life strategies.
• Ensure the category is aligned with the philosophy of our brand and upholds the brand's positioning in the competitive market.
• Establish and maintain strong relationships with key vendors, negotiating favorable terms and conditions to optimize margins and assortment.
• Collaborate with vendors on product development and pricing strategies.
• Evaluate vendor performance based on shortening the developmental life cycle, adherence to the tech pack and pricing negotiations.
• OTIF (on-time, in-full) deliveries and working with suppliers to shorten the lead time.
• Plan and execute promotional activities, including sales events, discounts, and bundles, to drive category performance and revenue growth.
• Monitor and analyze the effectiveness of pricing and promotional strategies, making adjustments as necessary.
• Ensure the overall category’s quality assurance exceeds 95% scoring.
• Monitor inventory turn around ratio to assess how efficiently inventory is sold and replaced over time in a year.
• Provide insights and recommendations to improve the customer shopping experience and drive customer loyalty.
• Supervise and mentor a team of professionals, providing guidance and fostering a culture of innovation and excellence.
• Performs other duties as necessary to support the objectives of LAMA assigned by the company management.

Qualifications:

• Bachelor's degree in Fashion or a related field. MBA or a postgraduate degree in business is a plus.
• 8-10 years of experience in category management, product management, or retail merchandising.
• Proven track record of successfully managing and growing a product category, driving revenue and profitability.
• Strong analytical skills and ability to interpret sales data, market trends, and customer insights.
• Excellent negotiation, communication, and interpersonal skills for effective vendor and cross-functional team collaboration.
• Proficiency in using data analysis tools and software (e.g., Excel, data analytics platforms).
  

Location: Lahore

Apply Now

Key Responsibilities:

• Identify, evaluate, and onboard new suppliers/vendors to expand the product range while maintaining quality standards.
• Develop and maintain strong relationships with existing suppliers, negotiating favorable terms and pricing agreements.
• Collaborate with suppliers to ensure timely delivery and resolve any supply-related issues.
• Establish and enforce quality control processes to ensure that all products meet or exceed the company's quality standards.
• Conduct regular product quality inspections and audits, addressing any deviations promptly.
• Collaborate with suppliers to implement corrective and preventive actions in cases of quality discrepancies.
• Research and analyze market trends to identify new sourcing opportunities and product categories.
• Work closely with cross-functional teams to define product specifications, including design, packaging, and quality standards.
• Manage the end-to-end sourcing process, from supplier selection to product delivery.
• Develop and track KPIs (KPIs) for suppliers, including on-time delivery, product quality, and compliance.
• Regularly review supplier performance data and collaborate with suppliers to address any issues and improve performance.
• Identify potential risks in the sourcing and quality process and implement strategies to mitigate them.
• Stay up-to-date with industry regulations and standards related to product quality and safety.
• Performs other duties as necessary to support the objectives of LAMA assigned by the company management.

Qualifications:

• Bachelor's degree in Business Administration, Supply Chain Management, or related field. Master's degree is a plus.
• Proven experience in sourcing, procurement, or quality assurance, preferably in a retail or consumer goods environment.
• Strong understanding of supplier management, negotiation, and quality control processes.
• Excellent communication and interpersonal skills to effectively collaborate with suppliers and internal teams.
• Analytical mindset with the ability to use data to drive decision-making and continuous improvement.
• Detail-oriented and highly organized, capable of managing multiple tasks and priorities.
• Proficiency in Microsoft Office Suite and familiarity with supply chain management software.

Location: Lahore

Apply Now

Responsibilities:

• Proactively arrange and provide the required IT equipment to new joiners on the day of joining.
• Install and configure computer hardware operating systems and applications.
• Make all networking arrangements, and resolve all networking-related issues including but not limited to installation of wiring.
• Provide end-user technical support, ensuring quick resolution of IT-related issues and user satisfaction.
• Perform day-to-day repair and maintenance tasks, including but not limited to troubleshooting WiFi, printers, laptops, and CCTV.
• Ensure the tickets generated through the IT help desk are resolved well in time as per the defined TAT.
• Installation and troubleshooting of CCTV cameras at all locations.
• Assist in maintaining IT infrastructure, including servers, networks, hardware, CCTV, and software systems. Ensure system reliability and scalability.
• Assist the AM in developing the IT department budget, ensuring cost-effective use of resources, and making strategic investments in technology.
• Assist in establishing and enforcing security policies and procedures to safeguard data and systems. Ensure compliance with relevant regulations and standards.
• Manage relationships with IT vendors, negotiate contracts, and evaluate third-party services and products. Conduct thorough market research and share insights.
• Maintain a database of current and potential IT vendors.
• Stay up-to-date with industry trends and emerging technologies. Evaluate and recommend new technologies that could benefit the organization.
• Prepare regular reports on IT department performance and project status.
• Performs other duties as necessary to support the objectives of LAMA assigned by the company management.
  
  Qualifications:
  
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience of at least 3 years in Networking, IT systems, and infrastructure.
• Strong problem-solving abilities.
• In-depth knowledge of networking.
• Ability to lead, and adapt to changing technology and work in a fast-paced environment.

Location: Lahore

Apply Now

Key Responsibilities:

• Utilize historical sales data, market trends, and other relevant information to develop accurate demand forecasts for various product categories.
• Monitor and manage inventory levels to optimize stock turnover, minimize overstock and stock-outs, and reduce carrying costs.
• Collaborate with suppliers and logistics teams to ensure timely and cost-effective procurement and distribution of products.
• Assist in planning and executing sales and promotional events by determining appropriate stock levels and pricing strategies.
• Analyze sales and inventory data to identify trends, opportunities, and areas for improvement, and make data-driven recommendations.
• Prepare and present regular reports on inventory performance, demand forecasts, and key performance indicators (KPIs) to management.
• Work closely with sales, marketing, and operations teams to align planning efforts with business goals and objectives.

Qualifications:

• Bachelor's degree in business administration, supply chain management, or a related field. Master's degree is a plus.
• Proven experience in demand forecasting, inventory management, or supply chain planning, preferably in a retail or e-commerce environment.
• Strong analytical skills with proficiency in data analysis tools and software (e.g., Excel, data visualization tools).
• Excellent communication and interpersonal skills to collaborate effectively with various teams and stakeholders.
• Proficiency in MS Excel is a must. Hands-on experience in Candela and ODOO is preferred.
• Detail-oriented with a high level of accuracy in forecasting and inventory management.
• Ability to adapt to a fast-paced environment and manage multiple tasks simultaneously.
• Knowledge of retail industry trends and best practices in planning and inventory management.

Location: Lahore

Apply Now

Key Responsibilities:

• Bridge between the management and workers/employees.
• Liaison with government, labor, local authorities, etc. who have a major impact in the operations of the organization.
• Grievance handling the above is a highlight on the role of an IR person.
• Handling of disciplinary cases, analyzing complaints
• Drafting charge sheets, domestic inquiries and dismissal/termination.
• Coordination with legal advisors to obtain legal opinion.
• Act as a supporting role to other HR functions.
• Gather and analyze data with useful HR metrics, like time to hire and employee turnover rates.
• Make HR reports and dashboards.
• Work as a data analyst, helping and suggesting HR activities.
• Perform other duties as necessary to support the objectives of LAMA assigned by the company management.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, Management or a related field. Master’s degree in Human Resources, MBA or relevant certifications is a plus.
• Prior experience of 1-2 years in a similar role, preferably in the retail industry is required
• Proven experience in Industrial Relations Management, hands on experience in working on SESSI, PESSI and EOBI portals is crucial to the role.
• Proficiency in HRIS (Human Resources Information Systems) and other relevant HR technologies is a plus.
• Attention to detail is crucial to the role.

Location: Lahore

Apply Now

Key Responsibilities:

• Conduct market research to identify potential opportunities for business growth. Analyze market trends, competitor activities, and other relevant factors to develop a comprehensive understanding of the market landscape.
• Develop strategies to generate leads through various channels such as networking, store launches and industry events. Reach out to potential clients and establish initial contact to present the company's products or services.
• Create compelling pitches, proposals, and presentations tailored to address the specific needs and pain points of potential clients. Collaborate with the internal teams to design solutions that align with client requirements.
• Assist in negotiations, overcome objections, and close deals while ensuring a win-win situation for both the client and the company. Work on contracts, pricing, and terms of agreements.
  Assist in building and maintaining strong relationships with existing clients and partners to foster repeat business and identify opportunities for upselling or cross-selling. Act as the primary point of contact for client inquiries and concerns.
• Coordinate with marketing, product development, and other relevant departments to ensure alignment of business development strategies with overall company objectives.
• Track and report key performance metrics, such as sales targets, conversion rates, and pipeline status. Provide regular updates to the management team on progress and challenges.
• Prepare dashboards and presentations for decision making by the senior management, as and when solicited.
• Performs other duties as necessary to support the objectives of LAMA assigned by the company management.

 Qualifications:

• Bachelor’s degree in business administration, accounting, finance or or a related field.
• Proven experience of 1-2 years in a similar role, preferably within the retail industry.
• Strong understanding of sales principles, strategies, and negotiation techniques.
• Excellent communication and presentation skills with the ability to articulate complex concepts effectively.
• Proficiency in using CRM software and other sales tools for pipeline management.
• Strategic thinking and problem-solving abilities.
  Results-driven mindset with a focus on achieving and exceeding sales targets.
• Ability to work independently and collaboratively within a team.

Salary Range: 55k - 65k

 Location: Lahore.

Apply Now

Responsibilities:

• Support all execution of VM retail function
• Weekly VM audits at all stores
• New store openings
• Interior design
• VM training and store communication
• Hands on Store VM support
• Inventory management
• Logistical and administrative coordination
• Research and Brainstorm
• Conduct directional and comparative trend research for all types of displays
• Participate in team brainstorming activities and meetings
• Generate ideas for all types of displays
• Support execution of Display Design Function
• In-store execution of all displays
• Sampling inspection and quality assurance
• Managing vendors

Qualifications:

• Minimum Bachelor’s Degree in the fields related to Marketing, Merchandising, Business or Retail.
• 2-3 years experience in Visual Merchandising/Retail.
• It is important to have knowledge of Retail.
• Software knowledge
• Microsoft office
• Knowledge of Retail workings
• Adobe Suite (At-least Photoshop and Illustrator)
• AutoCAD (BONUS)
• 3D software (BONUS)
• Strong organization skills
• Ability to pay attention to detail
• Ability to translate ideas to concrete 3D structures
• Ability to work in a fast paced and ever-changing environment
• Understanding of market trends
• Strong creative eye
• Excellent verbal and written communication
• Problem solving
• Technical expertise
  
  Location: Islamabad
  
  Apply Now

Key Responsibilities:

• Manage all Retail Recruitment.
• Utilize various networking and sourcing methods, including online job boards, social media, networking, and referrals, to identify potential candidates.
• Build and maintain a database of current and future job openings.
• Review resumes based on defined eligibility criteria and conduct initial phone screens to assess candidates' suitability, experience, and cultural fit. Present candidate profiles to hiring managers, highlighting key strengths and potential concerns.
• Collaborate with hiring managers to develop effective interview questions and evaluation criteria.
• Schedule and coordinate interviews, ensuring a seamless experience for both candidates and interviewers.
• Conduct reference check and background check with due diligence. Facilitate the relevant managers/HODs if their assistance is required for the reference/background check.
• Maintain regular communication with candidates throughout the recruitment process, providing updates and feedback.
• Keep accurate and up-to-date records of candidate interactions and progress.
  Build and maintain a pipeline of qualified candidates for current and future job openings.
• Build and maintain relationships with external recruitment agencies, educational institutions, and industry associations to expand the candidate pool.
  Make approval notes for making offers to finalized candidates.
• Make a formal offer to the finalized candidate.
  Maintain an updated list of joiners.
• Maintain an updated list of leavers.
• Ensure timely communication with HR operations personnel regarding joiners and leavers.
• Manage complete offboarding and clearance of retail by liaising with the relevant departments.
• Performs other duties as necessary to support the objectives of LAMA assigned by the company management.

Qualifications:

• Bachelor's degree in Human Resources, Business Administration, Management or a related field.
• Master’s degree in Human Resources, MBA or relevant certifications is a plus.
• Prior experience of 3-5 years in a similar role in the retail industry is required.
• Proven experience in Talent Acquisition, recruitment, interview assessments and onboarding is crucial to the role.
• Proficiency in HRIS (Human Resources Information Systems) and other relevant HR technologies is a plus.

Salary Range: 100k - 125k

Location: Lahore

Apply Now

Roles and Responsibilities:

• Ensure the branch is well managed.
• Deliver excellent service to ensure high levels of customer satisfaction.
• Supervise the Sales Team. Manage their rosters, attendance, and leaves.
• Respond to customer complaints and concerns in a professional manner.
• Assist the BM in developing and arranging promotional material and in-store displays.
• Assist in managing store budgets and updating financial records.
• Maintain outstanding store condition and visual merchandising standards.
• Visual merchandising of stores based on season, promotion, events etc. Ensure that products are displayed attractively and are properly organized on store shelves or displays.
• Assist in managing his store inventory level.
• Maintain and update store inventory records.
• Manage smooth execution of transfer In and transfer Out with a professional level of Follow up.
• Take care of company property / assets with good intentions and avoid losses.
• Coordinating and reporting to the head office.
• Fulfilling all sales targets assigned by management.
• Performs other duties as necessary to support the objectives of LAMA assigned by the company management.

Qualifications:

• Bachelor’s degree in business administration, management, operations management or a related field.
• Proven experience of 3-5 years in a similar role in the retail industry is crucial. Progressive experience with a proven track record of managing teams, achieving sales targets, and delivering excellent customer service is essential.
• Must be able to assist the Branch Manager in leading the outlet and the team.
• A customer-centric approach is crucial in retail, ABM must ensure a positive customer experience and handle customer concerns or complaints effectively.
• Effective communication is vital for interacting with both customers and staff. Strong written and verbal communication skills are required to convey expectations, provide feedback, and handle various business-related communications.
• Ability to identify issues, find solutions, and make quick decisions is crucial in a fast-paced retail environment.
• Proficiency in using retail management software, point-of-sale systems, and other relevant technology is crucial.

Location: Islamabad, Lahore, Karachi

Apply Now

Roles and Responsibilities:

• Manage retail staff, including cashiers and people working on the floor.
• Ensure pricing is correct.
  Assist in displaying products attractively and ensure they are properly organized on store shelves or displays.
• Identify current and future trends that appeal to consumers. 
• Formulate pricing policies.
• Maintain inventory and ensure items are in stock.
• Maintain store's cleanliness and health and safety measures.
• Handle customer questions, complaints, and issues. 
• Process product returns and exchanges in accordance with store policies.
• Ensure returned products are in good condition for resale.
• Responsible for punctuality and cleanliness.
• Maintenance of shop displays, standees, try rooms etc.
• Performs other duties as necessary to support the objectives of LAMA assigned by the company management.
  

Qualifications:

• Intermediate or equivalent degree. Bachelor’s degree in business administration, management, operations management or a related field is a plus.
• Proven experience of 2-3 years or more in a similar role in the retail industry is crucial.
• Effective communication is vital for interacting with both customers and staff. Strong verbal communication skills are required to communicate professionally with the customers.
• Knowledge of best practices related to the field.
• Professional outlook is crucial for the role.
• Proficiency in using retail management software, point-of-sale systems, and other relevant technology is crucial.

Location: Islamabad, Lahore, Karachi

Apply Now

Key Responsibilities:

• Handle cash/card transactions with customers.
• Process sales transactions accurately, including cash, credit cards, and other payment methods.
• Maintain the cash register and handle cash in a secure and organized manner.
• Conduct daily closing of accounts at your outlet.
• Scan goods and collect payments.
• Ensure pricing is correct.
• Issue change, receipts, etc.
• Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change.
• Resolve customer complaints, guide them and provide relevant information.
• Greet customers when entering or leaving the store.
• Maintain clean and tidy checkout areas.
• Keep reports of transactions.
• Answer customers' questions and get a manager if the answer doesn't solve the issue.
• Bag, box or wrap packages.
• Pleasantly deal with customers to ensure satisfaction.
• Performs other duties as necessary to support the objectives of LAMA assigned by the company management

Qualifications:

• Intermediate degree or equivalent. Bachelor’s degree is a plus.
• Proven experience of 2-3 years in a similar role in the retail industry is crucial.
• Proficient in retail/cash management softwares.
• Effective communication is vital for interacting with both customers and staff. Strong verbal communication skills are required to communicate professionally with the customers.
• Knowledge of best practices related to the field.
• Attention to detail is crucial for the role.
• Professional outlook is crucial for the role.

Location: Islamabad, Lahore, Karachi

Apply Now

Key Responsibilities:

• Greet customers in a friendly and professional manner.
• Assist customers in finding products and providing information about their features and benefits. Actively approach customers and offer assistance to meet their needs.
• Address customer inquiries, concerns, and complaints in a timely and effective manner.
• Recommend and upsell products or services to increase sales.
• Achieve and exceed individual and team sales targets.
• Stay informed about the products or services offered by the retail outlet.
• Provide accurate and detailed information about product specifications, pricing, and promotions.
• Participate in inventory management and restocking activities.
• Help prevent theft and loss by monitoring customer activity and following loss prevention policies and procedures.
• Participate in special sales events, promotions, and product launches.
• Effectively communicate these events to customers.
• Participate in product training sessions to stay updated on new products and industry trends.
• Performs other duties as necessary to support the objectives of LAMA assigned by the company management.
• Qualifications:
  Matric or Intermediate degree. Bachelor’s degree is a plus.
• Proven experience of 1-2 years in a similar role in the retail industry is crucial.
• Effective communication is vital for interacting with both customers and staff. Strong verbal communication skills are required to communicate professionally with the customers.
• Ability to cross-sell, up-sell and interact with customers professionally.
• Knowledge of best practices related to the field.
• Professional outlook is crucial for the role.

Location: Islamabad, Lahore, Karachi

Apply Now